Customer protect mechanical breakdown guarantee
At Leeway Motor Company we can offer you additional peace of mind with your new car purchase with a wide range of extended warranties offered in conjunction with our partner, Customer Protect - part of Auto Protect, one of the UK's leaders in warranty related products and services. All retail vehicles come with a 3 month warranty however you can choose to extend this to a 12 or 24 month policy to suit your individual needs. If you require more information on warranty options available please talk to a member of our sales team.
Customer Protect Assist:
In conjunction with our mechanical breakdown warranties, we also offer Customer Protect Assist.
Customer Protect Assist is a dynamic emergency assistance service designed by experts to suit you. Customer Protect Assist administered on our behalf by Call Assist, operates a 24 hour, 365 days-a-year service for you to contact should your vehicle experience a breakdown.
The Call Assist Rescue Controllers are trained to the highest degree and are backed by the latest computer technology and mapping facilities together with a fully trained network of Recovery Operators throughout the UK.
Roadside assistance and recovery
If your vehicle suffers a breakdown, this includes running out of fuel, help will be sent to the scene of the breakdown and we will pay call out fees and mileage charges needed to repair or assist with the vehicle. If, in the opinion of the Recovery Operator, they are unable to repair the vehicle at the roadside the Recovery Controller will assist in the following way:-
- Arrange for your vehicle, you and up to 5 passengers to be recovered to the nearest garage able to undertake the repair, or;
- If the above is not possible at the time of the breakdown they will arrange for your vehicle, you and up to 5 passengers to be transported to your home address or original destination.
A Recovery Operator will be despatched to your home address or within a one mile radius. Attempts will be made to repair your vehicle on the spot. If a repair is not possible they will transport your vehicle to the nearest repairing garage